ACSI is a national economic indicator of customer evaluations of the quality of products and services available to household consumers in the United States, and its syndicated results are calculated independently and without endorsement. Allconnect's score of 86, based on about 130,000 surveys, ranks above brands traditionally regarded as leaders in customer service, including Chick-Fil-A, Apple Phones, Trader Joe's, Costco, Nordstrom, Google and Amazon.
READ MOREAllconnect recently celebrated the transfer of 100,000 calls from Gas South by making a $1,000 donation to Norton Park Elementary School to purchase Thanksgiving and Christmas meals for the families of students. Norton Park, a Title 1 school in Cobb County that serves a large Latino population, has partnered with Gas South for more than five years. The COVID-19 pandemic has deeply affected communities, and sources cite that the Latino community has been hit especially hard.
READ MOREAllconnect, a leader in sales, marketing and digital solutions for energy companies, received a customer satisfaction score of 87 in 2019 for the second year in a row, as measured by the American Customer Satisfaction Index (ACSI). Allconnect’s score ranks the company higher than any companies publicly measured by the ACSI for 2019.
READ MOREAllconnect, a leader in sales, marketing and customer engagement solutions for energy companies, launched a partnership earlier this month with Oklahoma Gas & Electric (OG&E), headquartered in Oklahoma City, to offer Allconnect’s Move Advisor service to OG&E’s customers, providing them a free, one-stop resource for personalized assistance with home service choices.
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