Privacy Policy

Allconnect® respects your privacy and is committed to protecting personal information you may provide us through our website.

This privacy policy explains what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties.

We urge you to read this privacy policy so that you understand our commitment to you and your privacy, and how you can contribute to that commitment.

What Types of Information Do We Collect, How Do We Use it and To Whom Do We Disclose It?

Information You Provide

We collect information from you in a number of ways including when you use our site, create an online account, request information, sign up for newsletters or our email list, post a review, make a purchase, participate in a survey or contest, or otherwise contact or interact with us. The information we collect may include your name, address, email address, telephone number, social security number, billing information, credit information and other information you provide to us via this website. We use the information to improve our service to you, fulfill your request for services, provide you with updates, respond to your requests, to notify contest winners and award prizes.

Our website also offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at

Whether or not you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content on our website.

Information Automatically Collected

We gather and store certain information about your visit automatically. We typically collect and store details about your visit such as your IP address, browser type, browser language, the pages you visit, the date and time you access our website, if you linked to our website from another website, and the address of that website. If you access our Site from your mobile device, we may collect geolocation data, unique user ID, cell phone model, operating system and carrier. Gathering your information helps us ensure our website and other services work correctly and support our customer analytic efforts.

We may also collect information about your use of our website through cookies and similar technology. A “cookie” is a small file we transfer to your computer, so we can keep track of your interests and/or preferences and recognize you as a return visitor. For example, we may use these technologies to collect information about ways visitors use our websites, track users’ movements around the website (session replay), to support the features and functionality of our websites, and to personalize your experience when you use our website.

This website also uses a tool called Google Analytics to collect information about your use of this site. The tool uses cookies to collect standard internet log and visitor behavior information. This information is used to optimize the functionality of our site and serve ads to you based on your past visits. You may opt-out of Google Analytics cookies by visiting this link.

If you don’t want us to use cookies when you use our website, you will need to change your internet browser settings so that your browser does not accept them. For more information about cookies, visit the help page for your web browser or see Please note that if you disable your web browser’s cookies and other technologies, certain features of our website and services will be disabled and you will limit the functionality we can provide when you visit our site.

By visiting our website or using any of our services, you consent to our collection, use, disclosure, transfer and storage of information relating to you as set forth in this policy.

What Information May Be Collected By Third Parties?

When accessing our website or services, you may have the option to obtain a coupon or purchase products and services from a third party through our website. For example, when you sign up to initiate service to your home by a third party service provider, Allconnect passes the personal information needed for that service on to the third party service provider that provides services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. Please pay close attention when you obtain a coupon or are purchasing products and services from a third party because different rules may apply to those parties’ use or disclosure of such information regardless of their affiliation or relationship with us. This privacy policy only addresses the use and disclosure of personal information collected by us and not third parties from whom you may obtain a coupon or purchase products and services.

Information Collected from Other Sources

We may obtain information about you from other sources, including commercially available sources, such as data aggregators and public databases. This information may include name, demographic information, interests, email address, unique device identifiers, and publicly-observed data, such as from online activity, social media, and shopping behavior. We may combine this information with the information we collect from you to help us tailor our communications to you and to improve our services and products.

Information Use

In addition to the uses described above, we use your personal information to personalize our offerings to you, improve the usage and functionality of our site, and process payments. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions. To do this, we combine personal and non-personal information, collected online and offline, including information from third party sources.

Information Disclosure

We will share your personal information with third parties only in the ways described in this privacy policy, including those that assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personal visitor information may be provided to other parties for marketing, advertising, or other uses.

Your California Privacy Rights

California Civil Code Section 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make a request, please contact us at the email or mailing address shown at the end of this policy.

Collection of Information from Children

We recognize the importance of protecting the privacy and safety of children, our website and services are directed towards a general audience and are not directed towards children. We do not knowingly collect information about children under the age of 13 or minors otherwise defined in local law or regulation without verifiable parental consent. If we learn that someone under 13 has provided personal information through one of our websites, we will use reasonable efforts to remove that information from our databases.

Short Message Service (“SMS”)

We may make available a service through which you can receive messages on your wireless device via short message service (“SMS Service”). We may collect your mobile phone number through a text message you send to us or as you may provide to us on our website; when you provide us with your mobile phone number, you expressly agree to receive SMS Service messages (including SMS and MMS) to that phone number.

We may send you SMS messages with promotional offers, product and service information, and transactional alerts. Examples of activities that would generate a transactional alert include your making an online transaction and when an order you have placed has been processed. Sometimes our SMS may advise you to visit our website for details or our other co-branded or partner websites. You agree and consent to be contacted by us by email, and/or telephone calls and/or SMS text messages to your cellular, home or work phone numbers, as well as any other phone number you have provided in conjunction with your account.

Our Commitment to Data Security

We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

If You Have Questions

If there are any questions regarding this privacy policy, you may contact us using the information below.Allconnect, Inc.
c/o Red Ventures
1423 Red Ventures Drive
Fort Mill, SC 29707

Revisions to This Statement

We may review and update this privacy policy periodically without any prior notice. We will post a notice to our website to inform you of any material changes to our privacy policy and indicate when it was most recently updated. Policy changes will apply only to information collected after the date of the change.

Last Update: May 28, 2019

Copyright 2019. All rights reserved by Allconnect Utility.
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